Shipping Policy – ZooLaa.com

Shipping Policy

We believe in super simple and quick shipping. When you shop at ZooLaa.com, please know that you are getting the best real-time shipping and handling rates. We ship products worldwide, so if you are located in another country please feel free to add all of your items to the cart and enter your shipping address to get a real-time shipping quote! Currently we are doing a special, if you invest $249.00 in products or more, you get free shipping within the USA. All orders are shipped out within 1-3 business days.

 

Tariff and extra duties may apply to you If you are located in other countries besides the USA, please check your local customs tax rates as you may be charged a local tax based on your region. This is your responsibility to pay these extra fees

Shipping to Canada – What You Need to Know 🇨🇦

We’re excited to offer fast and reliable shipping to our Canadian customers! To ensure a smooth shopping experience, here’s what you need to know about shipping, duties, and taxes when ordering from the U.S.

Shipping & Delivery

✅ Fast Shipping – We ship from the USA using trusted carriers like UPS, FedEx, and USPS.
✅ Tracking Provided – You’ll receive tracking details once your order ships.
✅ Delivery Time – Most orders arrive within 5-10 business days, depending on your location.

Duties & Taxes

🇨🇦 Orders Under CAD $20 → No duties or taxes! 🎉
🇨🇦 Orders Between CAD $20 - $150 → No duties, but GST/HST may apply.
🇨🇦 Orders Over CAD $150 → Duties & GST/HST may apply upon delivery.

📌 Will I Have to Pay Extra Fees?

  • Some orders may be subject to import duties, taxes, or customs fees charged by the Canadian government.
  • These fees are determined by Canadian customs and are not controlled by us.
  • The carrier (FedEx, UPS, etc.) will notify you if any fees are due before delivery.

Hassle-Free Shipping Options

💳 Prepaid Duties & Taxes (DDP) – Some shipping options allow you to prepay import fees at checkout, so there are no surprises when your order arrives!
🚚 Express Shipping – Need it faster? Choose an expedited shipping method for quicker delivery.

We appreciate our Canadian customers and are always here to help! If you have any questions, feel free to contact our support team.

Happy shopping! 🍁

Thank you for choosing ZooLaa.com and we are looking forward to exceeding your expectations!